FAQ’S
Frequently Asked Questions (FAQ)
Find answers to the most common questions about our surgical, dental, beauty, and orthopedic instruments. If you need further assistance, our team is always available to provide detailed information and personalized support.
1. Are you a manufacturer or trading company?
We are a direct manufacturer and exporter of surgical, dental, beauty, and orthopedic instruments, ensuring full quality control and competitive pricing.
2. Do you accept small quantity orders?
Yes, we accept small and bulk orders. Minimum order quantity may vary depending on the product type and customization requirements.
3. Can you provide custom or OEM manufacturing?
Yes, we offer OEM and private label services, including logo engraving, custom packaging, and product modifications based on client specifications.
4. What materials do you use for manufacturing?
We use high-grade stainless steel and other certified raw materials that meet international medical industry standards for durability and performance.
5. How long does production take?
Production time depends on order quantity and customization. Standard orders usually take between 2–4 weeks after confirmation.
6. Do you provide samples?
Yes, samples can be provided for quality evaluation. Sample charges and shipping costs may apply depending on the product.
7. What payment methods do you accept?
We accept bank transfers and other internationally recognized payment methods. Payment terms are discussed during order confirmation.
8. Do you ship internationally?
Yes, we export worldwide and work with reliable courier and freight services to ensure safe and timely delivery.
9. How do you ensure product quality?
Every instrument undergoes strict quality control inspections at multiple stages of production to ensure precision, durability, and compliance with industry standards.
10. How can I place an order?
You can place an order by sending us an enquiry with product details and quantity. Our team will respond with a quotation and further instructions.